Automate User Onboarding
First impressions matter, that’s why it’s vital you make a great one! Creating a seamless user onboarding experience with your clients is at the heart of a potential long-term client-business relationship.
This important moment is when you first introduce your client to your organisation, acquaint them with your services, and convince them why you are better than your competitors.
It’s also the time when you may need to gather essential data that facilitates further communication and allows you to provide that first-rate service. However, up to 38% of potential customers are known to abandon the process due to complicated or time-consuming customer onboarding experiences.
This is a make-or-break interaction for your customer. By automating the user onboarding process, you can acquire more clients in less time and costs.
Enhance your business with customer onboarding automationBuilding effective registration forms is a must-have to connect with your clients and provide a seamless service. The effect is seen in many industries, from sales to banking, e-commerce to telecommunications. Here’s why your business must prioritize user onboarding:1Turn a visitor into a dedicated customer
By simplifying a user journey, you ensure client retention, meaning stable revenue and growth for your business.
- 2Make it more likely that your clients will recommend you
Create an excellent client-business relationship and get customer referrals that carry a 16% higher lifetime value.3Strengthen your business position in the market
Provide an exceptional service that trumps your competitors in terms of quality.
Make it simple
Creating a seamless customer experience can lead to 25% more customer retention and revenue.
In the onboarding funnel process, you accompany your customers from the moment they engage your services to the point of purchase and beyond. Ensuring a stress-free sign-up process increases the likelihood of customer retention. Delays or an irresponsible approach at this stage could cost you a client. Here’s how you can deliver a unique and tailored customer experience:
Solution perfectly performs:MRZ readingBarcode readingCredit card readingE-document readingVisual and textual data OCR
Why choose Regula?
Regula has three decades of experience in authenticating identity documents. Our products and solutions are used by law enforcement experts around the world. Today Regula’s customers include Ministries of Internal and Home Affairs, police, border and customs services, banks, insurance companies, airlines, and other organizations from every industry involving personal data processing all over the world.
Our technology is already trusted by:
JRC European Commission
and many others
Don’t just take our word for it, read what they have to say in our client testimonials.
- Regula innovative solutions allow your business to:
Provide the best customer onboarding experience to your clients making the registration process quick and simple
Decrease the number of people abandoning the onboarding process, improving your company’s customer flow
Reduce the risk of errors from misprinting and spelling mistakes, ensuring that you get accurate and complete data from your customers the first time around
Speed-up the process of customer registration and lower costs by minimizing manual paper document processing
Comply with client onboarding regulations, including Know Your Customer (KYC) and General Data Protection Regulation (GDPR), meaning that the technology can be a necessary part of regulatory compliance when providing any financial services.
Use Cases of Regula Customer Onboarding SolutionsBanking
Speed and comfort are the forefront drivers of customer satisfaction. Such complex structures as banking and other financial institutions are adopting the strategies of fast and convenient service to meet clients’ expectations.
With Regula Document Reader SDK clients don’t have to spend hours in long queues to open an account or fulfil a transaction. Using automated data entry, staff can process and validate any document swiftly, focusing more attention on customer needs.
In addition, customers can onboard and subscribe for the services on their own via a mobile phone by just scanning their ID cards and undergoing automated ID validation and security procedures in a bank app, avoiding visiting a brick and mortar branch and adding to convenience and satisfaction.
All data is verified and securely stored according to Know Your Customer (KYC), Anti-Money Laundering (AML) and GDPR, meaning your business maintains high-security standards while causing minimal disruption to the client experience.Insurance servicesHospitality
Interested in Integrating Regula SDK into your Customer Onboarding Solutions?
Discover more about how Regula Document Reader SDK works and how it can optimize your customer onboarding process with our FREE demo apps and web demo.
Get in touch and let us help you create a tailored, automated onboarding solution to boost your business.
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